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Mayor Byron W. Brown
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Home » Press Releases » 2009 News Archive » Mayor Brown Releases City's Revised Snow Removal Plan

Mayor Brown Releases City's Revised Snow Removal Plan

City’s New Plan Follows Internal Review of City Response to Recent Record Snowfalls

Mayor Brown today released the results of an internal review he called for on December 24, 2008 following historic snowfalls that took place on Friday, December 19th and Sunday, December 21st.

“As I stated in late December, I was not happy with the overall post-storm clean-up effort, particularly in our residential neighborhood side streets,” said Mayor Brown. “I ordered key personnel from the Department of Public Works, Parks & Streets, the city’s Parking Violations Bureau, Citizen Services and members of my senior staff to examine every aspect of our snow fighting capabilities and review the strategies that were employed during and immediately following these record-setting snowstorms. It was obvious that breakdowns occurred in key aspects of our snow removal operations, particularly in the city’s older residential neighborhoods and I met directly with the supervisors and personnel who worked around the clock to keep the city functioning during what were very trying circumstances. I knew at that time that city residents were frustrated about side streets and sidewalks not being cleared in a timely manner and I instructed these individuals to look at every opportunity we have to correct whatever problems that occurred during these two storms, the post-storm clean-up efforts and develop revisions to the city’s snow removal operations for the current season and on into the future.”The city’s revised Snow Removal Standard Operating Procedure manual, which will be presented to the Common Council, is outlined in the attached Executive Summary [pdf].

Mayor Brown also noted that several new storm-related assistance programs have been added over the past two years to the city’s storm response strategy, including the deployment of AmeriCorps personnel to provide shoveling assistance to senior citizens and handicapped residents with few financial resources; the use of the Mayor’s Junior Impact Team to clear NFTA bus shelters in the city’s commercial districts (or other bus shelter locations that have been called in to the Mayor’s Call and Resolution Center); and the regular assignment of the Mayor’s Impact Team to twenty-five specific locations in the city that include sidewalks around viaducts, bridge overpasses and other high traffic locations (in addition to the 25 locations, the Impact Team is also sent to locations that have been called in by city residents to the Mayor’s Call and Resolution Center).

Any city resident or business owner who has a concern about snow clearing operations anywhere in the city should call the Mayor’s Call and Resolution Center at 311.

All information received at the Center is then transmitted to appropriate personnel for immediate action.

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view Mayor Brown's 10 Point Snow Removal Improvement Plan [pdf]